Technology is rapidly changing and being in the Internet industry where innovation leads ahead, we believe in maintaining quality of service along with economical tariff plans, so that our customers benefit the most. Besides, we aim to develop a pleasant relationship with our customers and use their feedback as an advice to step ahead.
We have redundant network of Optical Fiber all over Kathmandu, Lalitpur, Bhaktapaur, Banepa and Dhulikhel. Our more than 40 Wireless towers help us to offer connectivity to each and every corner of this region. Without proper Infrastructure and team, big network alone may not offer stable connectivity; hence we have focused on use of reliable and proven devices, switches and routers. Also our dedicated and qualified teams of engineers work continuously to maintain the stability and maximum uptime possible.
Net Max commits telephone support of 24 hours and 365 days. In case the issue is not resolved via telephonic support, we provice field support to customer’s premises. Every support requests are taken at high priority and each step taken to solve the problems is properly documented.